rConnect - Live IT support !
Save valuable time for your teams: Thanks to rConnect, your users no longer need to be guided by phone to perform complicated manipulations.
We take control of the equipment with a simple validation on their part.
The tool allows us, for example, to interact remotely with the computer equipment, to take action outside opening hours, and thus not impact your activity!
RC Informatique offers you its secure tool hosted in its own data center in Switzerland for the remote management of your computer park: rConnect!
This tool allows remote support and control of the stations for live user support, but it can also be installed on all servers to allow us direct supervision and assistance (installation of updates, creation of users, changes to the infrastructure, and so on).